General Conditions of Service Santiago Travel S.A


  • All reservations must be made at least 1 business day in advance of the date the service was performed.
  • This reservation will be subject to confirmation by Santiago Travel S.A.
  • Excess baggage must be informed at the time of booking, to take the necessary measures for the transport of these.

During service

  • Maximum waiting time for the shuttle service is 2 hours at the airport and 30 minutes for other locations, after that time a surcharge of 50% of the value of the service will be made in hourly stretches.


  • If the service is cancelled, 75% of the service in question will be refunded. The services can be canceled up to 48 hours before the execution of this, after this period, no refund will be made.

All values include

  • Travel
  • Toll
  • Tag
  • Parking
  • Driver

  • In case of diplomatic service the conditions will be established for the particular situation.